Pullman Khon Kaen Raja Orchid offers 293 rooms featuring a blend of European and Thai design. Each room includes an LCD TV, DVD player, and an en-suite bathroom with separate shower and bathtub. Complimentary WiFi, 24-hour room service, and laptop-compatible safes are standard. Some rooms provide views of Kaen Nakorn Lake or the city. Options include double rooms, suites, and triple rooms with roll-away beds.
Dining & Nightlife
The hotel has 10 food and beverage outlets, including an Italian restaurant and a karaoke lounge. The Pavilion Café serves international cuisine with buffet and à la carte options. For authentic Cantonese and Chiu Chow dishes, visit the on-site Chinese restaurant. The Lobby Bar, adorned with fountains, offers evening entertainment.
Pool, Spa & Fitness
Guests can use the outdoor swimming pool, sauna, and fitness center. The spa provides massages, body treatments, and facials. For relaxation, the heated saltwater pool and infrared sauna are available.
Central Khon Kaen Location
The hotel is in the middle of town, a 10-minute walk from Khon Kaen Walking Street and the night market. Nearby landmarks include Wat Klang (0.3 km), Art and Cultural Centre (0.3 km), and Raschada Nusorn Park. Khon Kaen Airport is 10 km away.
Events & Business Services
Sofitel Raja Orchid has a ballroom for weddings, accommodating up to 2,000 guests. There are 10 meeting rooms for events ranging from 10 to 200 attendees. Services include 24-hour room service, concierge assistance, and free WiFi in all areas.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
9/9 Prachasumran Rd. Pullman Khon Kaen Raja Orchid
Kosa Steak House
220 m
250-252 Srichan Road
Nippon Sushi
170 m
3/14 Prachasamran Road
Kai Yang Rabeab Khao Suan Kwang
370 m
253/3-4
Jeiang Fish Ball Noodle
630 m
Na Mueang Road
Wine 22 Bar & Restaurant
580 m
Ruen Rom
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 5 reviews
8.3
8.3/10 based on 1273 reviews
Henry
United States,
May
2024
7.6/10
Staying in the executive suite was a luxurious experience worth the extra cost, though the check-in process was delayed with a request for an unexpected cash deposit. The room was spacious and well-appointed, but the service was inconsistent.
Rooms
8.0
The executive suite was huge and luxurious, well worth the upgrade. However, the room was not ready by the check-in time provided, and an unexpected cash deposit was requested despite having provided my credit card information.
Service
7.0
The front desk staff were friendly and very welcoming, though there were instances of denied privileges and delays in service. The room was well-kept and amenities were good, but some orders were overlooked in favor of other guests.
Location
9.0
The hotel's location in Khon Kean town center was convenient, with easy access to a nearby mall and local attractions. The grand entrance added a 'wow' factor, but it was situated close to bars and restaurants for added entertainment.
Dining
7.0
The dining options were varied and suited different tastes, but some improvements could be made to enhance the overall experience. The smoked salmon bagels were a highlight despite some expensive prices.
Facilities
7.0
The hotel offers a range of facilities such as room service, dry cleaning, and a paid shuttle service. However, there were occasional hiccups in service efficiency and attention to guests' needs.
Don
United Kingdom,
November
2023
6.4/10
The hotel offers spacious and convenient rooms at the backside, with a good shower. The service is friendly, but limited in knowledge and coordination. The location is near the city center and has a homey microbrewery, yet the pool needs urgent maintenance. Dining options should be improved with below-standard breakfast. Overall, it's a great value for the money.
Rooms
8.0
The room was very big and convenient for me, well-maintained, and clean.
Service
6.0
The service by the cleaning lady was friendly but lacked coordination.
Location
7.0
The location is near the city center, with its own microbrewery.
Dining
5.0
The dining, especially breakfast, needs improvement for a better experience.
Facilities
6.0
The pool needs urgent maintenance; otherwise, facilities are good.
David
United Kingdom,
July
2023
7.0/10
I had a mixed experience at the hotel. The rooms were spacious and well-equipped, but the service fell short with slow response times and a lackluster attitude. The location was convenient, but some aspects needed improvement. The dining was hit or miss, depending on the meal. Facilities were average.
Rooms
8.0
The room was quite big with a comfortable king-size bed and well-set amenities for two. It was superbly made up, and the complimentary 3 bottles of mineral water in different sizes were a nice touch.
Service
6.0
The service, although generally good, could be slow when not busy, and the staff at times seemed more focused on appearances than efficient service. The inconsistency in service quality was noticeable.
Location
7.0
The hotel's location was still a wow factor, being at the heart of Khon Kaen. However, some aspects required urgent attention for a 5-star standard.
Dining
7.0
The dining experience was a bit of a mixed bag. While some meals were great and truly the best breakfast I've had while traveling at such a reasonable rate, others were disappointing, ruining the overall stay.
Facilities
7.0
The hotel offered adequate facilities without any standout features. Everything was functional but not exceptional.
Spacious Rooms
Inconsistent Service
David
United States,
May
2023
6.6/10
I had a mixed experience at the hotel. The rooms were superb, spotless, and had a great view from our 14th-floor room, with a very comfy bed to relax. Unfortunately, the rooms were not in great shape in general, with various damages. The service was a bit of a letdown as it was terrible with many essentials missing, but the staff were nice and helpful. The location was where you would want to be, even though some maintenance issues were present. The dining varied from good to below average, and the facilities needed some attention.
Rooms
9.0
The rooms were superb, spotless, and had a great view from our 14th-floor room, with a very comfy bed to relax.
Service
5.0
The service was a bit of a letdown with essentials missing, but the staff were nice and helpful.
Location
7.0
The location was where you would want to be, but with some maintenance issues present.
Dining
6.0
The dining experience varied from good to below average.
Facilities
6.0
The facilities needed some attention.
Joanne
United Kingdom,
May
2023
7.6/10
My stay at Pullman for 4 nights at the beginning of June, where I booked a Junior Suite, had its ups and downs. The room was good size with a comfortable bed, but the check-in experience was not ideal, as the room was not ready on time and I had to wait around for over an hour without being informed. Additionally, being asked for a cash deposit despite providing my credit card details was unexpected and hasn't happened to me before in any other hotel I've stayed in worldwide.
Rooms
8.0
The Junior Suite I stayed in was a good size with a comfortable bed.
Service
7.0
The services provided, such as room service and laundry, were nice, but the staff at the lobby lounge seemed more engaged in chatting among themselves.
Location
9.0
The hotel's location in the city center prime area was impressive, with a 'wow' factor upon entering through the grand glass doors.
Dining
6.0
The dining experience, specifically Korean dishes, was not worth the hype, but the quality was decent overall.
Facilities
8.0
The hotel facilities, including its own microbrewery and beer house, added a unique touch to the stay.